Clone System Fields
This simple app extends the ability to clone fields at the click of a button to system fields. System fields cannot be cloned with native Zendesk functionality, and this app fixes that.
Ideas for use:
Ideas for use:
- Clone the native Group field, and then use the Group Field Sync (link) app to make your Zendesk forms reactive to group changes in real time.
- Clone the Description or Group fields to create a version of these fields that can be displayed in forms.
- Clone your Type or Priority fields to create drop-downs with associated tags.
How to use this app
- Click the app logo (image) in the left margin of the Support page to open the app.
- Select the field you want to clone, and click the “Create a clone of…” button.
- Your new field is created with the same name as the system field, with “clone” added to the name.
- Click the link that pops up to edit your new field.